About Safeguard Solutions: Safeguard Solutions is a rapidly growing startup company headquartered in Greenfield, Indiana, committed to providing advanced perimeter security solutions for commercial and industrial clients. Our primary goal is to advance perimeter security solutions to protect our nation's critical infrastructure. As we continue to expand, we are actively seeking a motivated Account Manager to empower our team and contribute to our mission.

Role Overview: As an Account Manager at Safeguard Solutions, you will play a pivotal role in fostering strong client relationships and ensuring the successful delivery of our perimeter security products. You will be responsible for overseeing projects from inception to completion, utilizing your exceptional customer service skills to exceed client expectations. While prior experience in fence or perimeter security is not required, a background in construction and a willingness to engage in all aspects of the company's operations are essential.

Primary Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact throughout the project lifecycle.

• Sales Generation: Identify and pursue sales opportunities, utilizing your expertise to understand client needs and propose suitable solutions.

• Project Management: Oversee projects from initiation to completion, coordinating with internal teams and external vendors to ensure timely delivery and adherence to project specifications.

• Communication: Effectively communicate project progress, updates, and any potential issues to clients and internal stakeholders.

• Closeout Completion: Prepare and deliver comprehensive closeout completion reports to clients, ensuring satisfaction and addressing any outstanding concerns.

• Process Improvement: Continuously evaluate and improve internal systems and processes to enhance efficiency and streamline operations.

• CRM and Software Utilization: Leverage CRM and other software tools to track client interactions, manage projects, and generate reports.

Qualifications: 

• Construction Experience: Prior experience in the construction industry is required, with a strong understanding of project management principles and processes.

• Exceptional Customer Service Skills: Demonstrated ability to deliver exceptional customer service and build long-lasting client relationships.

• Adaptability: Willingness to work across various aspects of the company, adapting to changing priorities and requirements as needed.

• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences.

• Problem-Solving Abilities: Proven track record of identifying and resolving issues promptly and effectively.

• Detail-Oriented: Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of project management and communication.

Preferred Qualifications: 

• CRM and Software Experience: Prior experience with CRM systems and project management software is preferred.

• Sales Experience: Previous experience in sales or account management roles is advantageous.

• Industry Knowledge: Familiarity with fence, gates, turnstiles, wire mesh partitions, or other perimeter security products is beneficial but not required.

We provide a competitive compensation package, including performance-based monthly, quarterly, and annual incentives. We offer a five-year incremental sabbatical program for employees to enjoy extended personal time. Dedicated individuals have the opportunity for professional growth within the company. Ensuring safety and security is a top priority. If you are a dedicated, experienced, safety-conscious professional with a passion for delivering top-notch perimeter security solutions, Safeguard Solutions welcomes your application. 

Join us in our mission to safeguard and protect our nation’s critical infrastructure.