account manager
(Sales / Project Manager)
About Safeguard Solutions: Safeguard Solutions is a rapidly growing startup company headquartered in Greenfield, Indiana, committed to providing advanced perimeter security solutions for commercial and industrial clients. Our primary goal is to advance perimeter security solutions to protect our nation's critical infrastructure. As we continue to expand, we are actively seeking a motivated Account Manager to empower our team and contribute to our mission.
Role Overview: As an Account Manager at Safeguard Solutions, you will play a pivotal role in fostering strong client relationships and ensuring the successful delivery of our perimeter security products. You will be responsible for overseeing projects from inception to completion, utilizing your exceptional customer service skills to exceed client expectations. While prior experience in fence or perimeter security is not required, a background in construction and a willingness to engage in all aspects of the company's operations are essential.
Primary Responsibilities:
Operational Leadership: Demonstrate strong leadership, organizational, and problem-solving skills, with the ability to work independently in a fast-paced environment.
Business Development: Develop and executive strategic sales plans to identify and pursue new business opportunities, expand market presence, and achieve team goals.
Pipeline Generation: Proactively engage in networking, and lead generation activities to grow the client base.
Sales and Client Relations: Develop and manage client accounts, fostering trust and loyalty through consistent communication, excellent service, and follow-through.
Client Accounts: Serve as the primary point of contact for client accounts, ensuring a positive experience throughout the project lifecycle.
Project Estimating: Review project scopes and create comprehensive proposals by analyzing materials, labor, subcontractor, and equipment requirements to deliver competitive and profitable estimates.
Project Management: Oversee projects from initial sales to completion, ensuring client satisfaction, adherence to timelines, and quality delivery. Identify and implement best projects for managing projects effectively, balancing client expectations and operational demands.
Project Oversight: Monitor the progress of all field projects, ensuring they are completed on time, within budget, and aligned with company quality standards.
Documentation & Organization: Maintain detailed records and documentation for all phases of the project lifecycle, ensuring accessibility and up-to-date project files.
Field Operations: Partner with field teams to understand installation techniques, project flow, and operational challenges. Provide actionable insights to enhance field efficiency and execution for continuous improvement.
Product Expertise: Develop in-depth knowledge of perimeter security products, materials, and their proper applications.
Vendor Relationships: Gain in-depth knowledge of perimeter security products, materials, and their applications to provide informed recommendations to clients.
Continuous Improvement: Evaluate and improve operational processes to increase efficiency, reduce costs, and elevate the overall quality of project delivery.
Communication & Collaboration: Facilitate coordination across teams to achieve project objectives and resolve challenges effectively.
Qualifications:
Required Skills: Proficiency in Microsoft Office Suite, including Excel and Word, with the ability to create, edit, and format documents and spreadsheets efficiently. Experience with Bluebeam Revu is preferred.
Construction Experience: Prior experience in the construction industry is required, with a strong understanding of project management principles and processes.
Exceptional Customer Service Skills: Demonstrated ability to deliver exceptional customer service and build long-lasting client relationships.
Adaptability: Willingness to work across various aspects of the company, adapting to changing priorities and requirements as needed.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences.
Problem-Solving Abilities: Proven track record of identifying and resolving issues promptly and effectively.
Detail-Oriented: Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of project management, organization skills, and communication. Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Teamwork: Ability to work effectively in a team environment and take on various duties as needed.
Preferred Qualifications:
CRM and Software Experience: Prior experience with CRM systems and project management software is preferred.
Sales Experience: Previous experience in sales or account management roles is advantageous.
Industry Knowledge: Familiarity with fence, gates, turnstiles, wire mesh partitions, or other perimeter security products is beneficial but not required.
What We Offer:
Competitive compensation package.
Performance-Based Bonuses.
Flexible Time Off.
Vehicle Reimbursement or Company-Issued Vehicle.
5-Year Incremental Sabbatical Program to enjoy extended personal time!
Benefits - Health, Dental and Vision.
Simple IRA Match.
Dedicated individuals have the opportunity for professional growth within the company. Ensuring safety and security is a top priority. If you are a dedicated, experienced, safety-conscious professional with a passion for delivering top-notch perimeter security solutions, Safeguard Solutions welcomes your application.
Join us in our mission to safeguard and protect our nation’s critical infrastructure.
PLEASE COMPLETE THE ONLINE FORM BELOW OR EMAIL US AT INFO@SAFEGUARDSOLUTIONSGROUP.COM.